About the Course
Conflict is an inevitable part of any relationship including those in the workplace, but how we handle it can make all the difference between tension and more effective teaming. In this engaging webinar, we will introduce the CLEAR Model of Conflict Resolution, a simple yet powerful approach to resolving conflicts professionally and effectively. Participants will explore common barriers to effective conflict resolution and learn useful tactics to overcome those barriers. By the end of this session, attendees will feel more confident in addressing disagreements constructively, turning conflict into an opportunity for collaboration and growth through practical conversation techniques to foster harmony and understanding.
Learning Objectives
1. Explain the benefits of effectively resolving workplace conflict.
2. Describe common barriers that prevent resolution.
3. Define the CLEAR Model to effectively resolve conflicts and identify opportunities to use the model for enhanced collaboration with colleagues.