About the Course
This session explores how everyday acts of courtesy and kindness shape workplace culture, relationships, and performance. Participants will learn how small, intentional behaviors, such as listening, showing appreciation, and offering support, can build trust, strengthen communication, and foster meaningful connection. The session emphasizes that courtesy is not about grand gestures, but consistent actions that create psychological safety and mutual respect. Participants will examine how kindness impacts morale, collaboration, productivity, and retention, and why it plays a critical role in healthy workplace environments. Through reflection and practical examples, participants will identify simple ways to practice courtesy daily and recognize how individual actions contribute to a more positive, supportive, and engaged workplace culture.
Learning Objectives
1. Recognize how everyday acts of courtesy influence workplace culture and relationships.
2. Understand the impact of kindness on trust, communication, and collaboration.
3. Identify simple, practical ways to demonstrate courtesy in daily interactions.
4. Explore how small actions can improve morale, productivity, and engagement.
5. Commit to intentional behaviors that help create a respectful, supportive work environment.