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THE OTHER IQ:  Using Cultural Intelligence To Improve Organizational Outcomes

About the Course

Intelligence is the collection of distinct abilities that allow individuals to navigate and make sense of the world. Cultural Intelligence is the ability to engage others who are culturally different  from ourselves and enables individuals to flourish in multi-cultural environments. 

Cultural Intelligence can help break down the cultural barriers that could impede diverse groups from receiving fair, equitable treatment from providers. This workshop deals with the five elements of Cultural Intelligence and how to apply these elements in everyday interactions with the diverse populations we serve and the diverse team members with whom we work. 

Learning Objectives

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